What protocol should Frontier Airlines staff follow for severe weather conditions?

The correct approach for Frontier Airlines staff when dealing with severe weather conditions is centered around ensuring passenger safety while also managing operational challenges. In the event of severe weather, the primary responsibility is to make decisions that prioritize the well-being of passengers and crew. This may involve re-routing flights to safer alternatives or providing compensation for disrupted travel, such as meal vouchers, hotel accommodations, or the option to reschedule flights.

Handling the situation in this manner allows the airline to maintain a commitment to customer service and operational integrity, enabling them to support passengers effectively during unforeseen weather disruptions. Implementing safety protocols and accommodating passenger needs can help preserve customer trust, even in difficult circumstances.

This contrasts with other approaches, such as canceling all flights outright or minimizing disruptions at the expense of safety, which do not adequately address the well-being of passengers or the logistical challenges posed by severe weather.