What must passengers do if they need special assistance at Frontier Airlines?

To ensure that passengers receive the necessary special assistance when traveling with Frontier Airlines, it is crucial for them to request assistance during the booking process or at least 48 hours prior to their departure. This advance notice allows the airline to make appropriate arrangements and ensure that the necessary support is available upon arrival at the airport.

Early notification is essential because it gives the airline time to accommodate specific needs, such as wheelchair services, assistance for the visually or hearing impaired, or any other requirements that may not be readily available at every airport. By informing the airline ahead of time, passengers can avoid delays or complications that might arise if they wait until the day of travel.

In contrast, waiting until the day of travel to ask for assistance may lead to inadequate provisions being available, as staff may not be prepared to accommodate last-minute requests. Seeking help from fellow passengers does not guarantee that the assistance needed can be provided effectively. Additionally, only contacting customer support after arriving at the airport also defeats the purpose of ensuring that all necessary arrangements are in place prior to travel. Therefore, proactively communicating special assistance needs is key to a smoother travel experience.