What is the goal of providing WCHR services?

The goal of providing WCHR services, which stands for Wheelchair Assistance for passengers with reduced mobility, is primarily to ensure that all passengers can access their flights comfortably. These services facilitate a smoother airport experience for individuals who may have difficulty navigating through the terminal or boarding the aircraft due to physical limitations. By offering specialized assistance, airlines contribute significantly to making air travel more inclusive and accessible, ensuring that every passenger receives the help they need to travel comfortably, regardless of their mobility challenges. This focus on comfort and accessibility underscores the importance of customer service in the aviation industry, particularly for vulnerable populations.