What action should passengers take if they experience a delay with their flight?

The appropriate action for passengers experiencing a flight delay is to contact customer service for updates. This choice ensures that passengers receive the most accurate and current information directly from the airline. Customer service representatives have access to flight schedules, updates on delays, and can provide assistance regarding rebooking if necessary. Additionally, they can address any specific concerns or needs the passengers might have due to the delay.

Waiting for an announcement may not provide timely information, as not all delays are immediately communicated over the airport’s PA system, and the updates might not reflect the latest changes. Leaving the airport could result in missing the flight if it is rescheduled or if new boarding information is announced. While asking other passengers might seem helpful, they may not have the correct information and could inadvertently spread misinformation, leading to confusion. Therefore, contacting customer service is the most reliable and effective way for passengers to handle flight delays.